September 24, 2026
AOPS APPOINTS MICHELLE HENDRICKX AS CHIEF OPERATING OFFICER
AOPS, an independent healthcare fieldwork and data collection partner, today announced the appointment of Michelle Hendrickx as Chief Operating Officer. Based in the Boston area, Hendrickx brings decades of industry experience and a proven track record in healthcare market research operations, programming, and full-service research execution.
Her appointment marks a significant step in AOPS’ continued growth, expanding its capabilities beyond healthcare recruitment to provide clients with a more integrated execution model spanning survey programming, data collection, and fieldwork management.
“One of our key strategic priorities is expanding our full-service capabilities while maintaining the specialized expertise our shared ownership our clients expect,” said Jerry Arbittier, Founder and CEO of AOPS. “Michelle brings the operational leadership, programming expertise, and deep industry knowledge to help us deliver on that vision. Her experience will be instrumental as we continue building a business designed around better execution and stronger client partnerships.”
Before joining AOPS, Hendrickx held senior leadership roles at OWL and IQVIA, building extensive experience across healthcare research operations, survey programming, and research delivery. Her appointment strengthens AOPS’ ability to provide clients with experienced leadership and seamless execution from programming through final data delivery.
“Healthcare research teams need partners who take ownership of the entire execution process, not just their individual piece of it,” said Hendrickx. “AOPS has built a strong foundation in healthcare data collection, and I am excited to help expand our capabilities while maintaining the hands-on service, quality, and accountability that clients deserve.”
With Hendrickx joining its leadership team, AOPS continues to invest in a specialist execution model that combines experienced operators, advanced technology, and respondent-first recruitment to deliver more qualified completes, reduce execution risk, and simplify research delivery for its clients.
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August 12, 2025
AOPS, the independent, tech-enabled healthcare fieldwork partner specializing in first-party data collection, today announced the addition of Matt Walmsley as Partner and Chief Innovation & Strategy Officer. Based in New York, Walmsley will drive innovation, refine operational infrastructure, and enhance client value through respondent-first, tech-enabled solutions.
“With over two decades of experience leading strategy, operations, and data innovation across healthcare and insights, Matt is the perfect fit for our team,” said Jerry Arbittier, Founder of AOPS. “As we grow, our mission remains clear… to restore trust, transparency, and precision in healthcare data collection. Matt’s leadership will help us deliver on that promise at scale.”
Before joining AOPS, Walmsley held senior leadership roles at Apollo Intelligence, Survey Healthcare Global, and Kantar/All Global, building a track record of bridging traditional research rigor with modern technology and automation. He earned his BS from Sacred Heart University and pursued advanced studies at George Washington University.
About AOPS
AOPS is an independent, respondent-first healthcare data collection and research execution partner built for a market in transition, where speed, compliance, and data integrity can no longer be trade-offs. Combining deep healthcare sampling expertise, specialist programming, and hands-on senior leadership, AOPS helps market research agencies maximize sample, reduce execution risk, and deliver high-quality data.
One team. Shared Ownership. Where Perfection Is Possible.
Press Contact
Jerry Arbittier
Chief Executive Officer
jerry.arbittier@getaops.com